Privacy Policy

Last Updated: March 2026

At Space Planners India ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This policy complies with globally recognized data protection frameworks including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India IT Rules 2021).

1. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, and job title.
• Contact Data: includes company name, email address, and telephone/WhatsApp numbers.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.
• Usage Data: includes information about how you use our website, products, and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties.

2. How We Collect Your Data

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your Identity and Contact Data by filling in forms (such as "Get a Free Quote" or "Product Finder") or by corresponding with us by phone, email, WhatsApp, or otherwise.
• Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer or business lead.
• To process and deliver your requested quotes, site visits, or storage consultation services.
• To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy.
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

4. Third-Party Data Sharing

We do not, and will not, sell your personal data to any third party. We may share your personal data with trusted third parties strictly for operational purposes, such as:

• IT and system administration service providers.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Regulators and other authorities who require reporting of processing activities in certain circumstances.

5. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By default, marketing-related data is retained for 36 months, after which it is securely deleted unless you remain an active client.

6. Your Legal Rights (GDPR & CCPA)

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure (Right to be Forgotten) of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact our Data Protection Officer below.

7. Contact Us & Data Subject Requests

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer in the following ways:

• Email address: privacy@spaceplannersindia.in or sales@spaceplannersindia.in
• Postal address: Space Planners, Malad West, Mumbai, Maharashtra, India.
• Telephone: 022 4003 3385/86